Managing Communication Overload
Relationships are the most important part of schools whether remote or in person. Therefore, it is vital to keep on top of communications as a way to build responsive and trusting relationships, especially during these uncertain times. When a parent is struggling with supporting their child with remote learning and their communication to the school has not been answered within 24 hours, their trust in the school may dwindle and their anxiety may increase. If a teacher who is unsure about a tech issue on SeeSaw, does not hear back from the Tech Director right away, their ability to teach is compromised. All the inner workings of a classroom and a school are more transparent than ever as parents sit beside their children in the virtual classroom and listen in on their day. Parents are being asked to do more than ever to support their child’s learning. All this leads to more questions which lead to more emails and the dreaded ever-increasing red number next to the mail icon.
