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Exit Interviews

Gathering data from your exiting employees is crucial. Photo by Andrew Teoh on Unsplash

Exit interviews are vital to the growth of your institution and an important part of saying goodbye. Are you doing them? Are you doing them well? Exit interviews are one on one meetings conducted when an employee moves on from your institution. When done well, they are great sources of data. 

Some places may have an HR member discuss benefits with an exiting employee and call that an exit interview. In other places, just let that employee walk away and gather no data at all about their experience. Don’t let this opportunity for growth pass you by. Stop and think about what you can learn from this individual and their experience no matter what reason or what conditions they are leaving under. Another invaluable benefit of conducting exit interviews is that you are providing the exiting employee the opportunity to vent in a safe and productive manner. 

Saying Goodbye

It’s that time of year again in schools, a time for saying goodbye.

Photo by Ioana Cristiana on Unsplash

May and June are filled with transitions: graduations, retirements, faculty and staff movement, and more. The way a community manages transitions matters and reflects upon that community’s mission, vision, and values. How do you say goodbye and why is it important?

“The way we gather matters.” states Priya Parker, the author of The Art of Gathering, How We Meet and Why It Matters. She defines gathering as “the conscious bringing together of people for a reason.” Priya Parker goes on to say that when we gather together, we “exchange information, inspire one another, test out new ways of being together” to name a few outcomes. Nonetheless, we spend very little time intentionally planning and thinking about the ways we gather. 

Gathering to say goodbye is the bringing together of people to honor a person or people as they move on.

Leading with Equanimity

Leading with equanimity can lead to a spacious mind. A February morning in New Jersey.

Do you lead with equanimity? What does equanimity mean to you? When I first heard the phrase ‘lead with equanimity’, I would imagine someone who was standing still in the middle of chaos, someone who did not waver or show emotion, someone who did not react and was ultimately possibly ineffective. To me, this is no longer a true or complete version of leading with equanimity. 

My Early Thoughts

When I first started my journey into leadership, I found that I became easily tightly attached to an idea or plan. I had thought long and hard about how the plan was going to work and stuck to it. Sometimes, I was so attached to the plan or idea that I could not see some pitfalls, unintended consequences, alternative ways to proceed, or necessary course changes. Other times, I found myself so averse to an idea or plan that I could not possibly see a way for it to work.

One Set of Values is all You Need

I had to code-switch as a kid living in a Sri Lankan immigrant household and then going to a suburban predominantly white school in New Jersey.

On a daily basis, I switched who I was depending on where I was.

Do you have one set of values for how you show up at work and another for at home? Ideally, you should be able to be the same person at work as you are at home, with some small changes (maybe no pajamas at work). For some, this is a privilege that we do not even notice and for others, it may feel like a luxury. In fact, we all should be able to show up with one set of values that is true for us in both settings. 

The Importance of Values

When I begin coaching a new client, we often work through a values exercise. We use a list of values and narrow our way through to the few values that are most meaningful for the client.

Get Out of Your Own Way

I learned to get out of my own way from my daughter. At age 17, she started her own company, Celia Swimwear.

My husband and I didn’t even know she had done this until she needed our, over 18 adults, help to establish her LLC and open bank accounts. She has always been a visual artist and a seamstress since she was little. She designed her own swimsuits and tried sewing them. She realized that sewing swimsuits were difficult, the material, the stitching, etc. That did not stop her. She found a manufacturer who would produce her designs and who shared her values. She set up an online shop and got to work. Her sales were not taking off on her first line. That did not stop her. She learned about advertising on social media. She was hit with a large and unexpected customs bill. That was a big one!

Start Small to Make Big Change

In the last few years, my son has become an avid climber. He loves to scale the indoor climbing walls as well as make his way up to some actual mountains. Of course, I found this terrifying as his mother. One look at the heights and steep climbs and I was scared. He took me once to an indoor climbing gym and I watched as he took one small part of the wall at a time, sometimes trying the same foothold and spot multiple times. I found this to be an intriguing and valuable lesson. One mistake I often make in my life is that when I want to make a change, I start with a BIG idea or vision and leap in with lots of energy trying to get directly to my end goal. As I watched my son practicing securing each foothold, I realized that he was teaching me something important.

Balancing Effort and Ease

Balancing effort and ease is one of the paradoxes in leadership and in life. I first heard this phrase in yoga class. Recently, I have developed a yoga routine that has been helpful for me not only in terms of my body but also my mind and spirit. I often feel that the things I learn from my yoga teachers are applicable to life and leadership. This lesson of balancing effort and ease is one of many I am currently learning. 

Balancing effort and ease is one of the phrases that the teachers often mention when holding a difficult position or trying a new pose. As my teacher explained, the challenge should be enough to be interesting and require a certain amount of effort and still, you should be able to breathe and have an awareness of what is happening. When we find the middle path, we find success.

How can you have both effort and ease?

Self Care is Not Selfish

Self-care is not selfish. Growing up I learned a different message. As a child in an immigrant family, I was raised watching parents who worked tirelessly for the good of others, building and supporting our small but growing Sri Lankan community in New Jersey. My parents did not take time for haircuts, manicures, exercise, or even an indulgent moment with a hot cup of tea and a good movie was rare. When I was a young mom and teaching full time, the last thing I spent time and resources on was self-care. I hustled to do my best at my job and take care of my family. I did indulge in the occasional haircut, soaking in every moment of the luxurious hair wash and scalp massage. Although when I returned home, I worked extra hard to cook, clean, and spend time with my kids. I almost felt guilty for getting a haircut, for taking care of myself, and for having time alone.

Intention or Intuition?

Which is more helpful when making decisions, using your intuition, or grounding yourself in your intention? Let’s define intuition as your ‘gut’ feelings, which are usually based on your past experiences and personal values. Let’s define intention as your grounded purpose or mission. I believe intention can also have its roots in what you value. Which strategy do you use when making decisions, intuition or intention? Do you lean on your experiences and your gut feelings when making a decision? Do you ground yourself in your original purpose and mission when making a critical decision? For example, when it comes to hiring in schools, we often decide to go with our ‘gut‘ feelings about a candidate: intuition. Yet, when we take the time to have an intentional process that honors the mission and values of the school and takes into account possible biases, and includes multiple voices, we may find ourselves with the right candidate for the position. 

Your Words Matter: Think Before You Talk

As a young child, my father had a phrase, I might even say it was a mantra, that he often communicated to my sisters and to me, ‘Think before you talk.” Even as I type it out now, I feel the eye roll of an adolescent child begin to take over. As a young female in a South Asian immigrant family, I interpreted this phrase as ‘be quiet’ or ‘speak when spoken to’ and I did just that. I was an introverted, quiet child who spoke rarely in the school setting. I often kept a long and winding inner narrative alive in my head but rarely shared my thoughts with others. I did not think my words mattered to others. Now as many years have passed, I actually find myself thinking of this phrase with new meaning.

As an adult, a leader, an educator, and a parent I have learned through many small and big moments that this was not the full interpretation of the phrase.