Tag: change management

What are your Metrics for Success?

You Get To Decide What Works

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What are your metrics for success? What measuring tape do you use to determine whether you are effective or successful? You get to decide. In fact, you will be more effective if you decide for yourself rather than only letting others decide for you. I used to think other people decided my level of success for me. I waited for external feedback to know if I was doing well at a job or at school. I wondered if people noticed when I worked hard or accomplished a task well and if they would acknowledge my work. When I moved to running a small business on my own, it became harder to set metrics for success and know if I was doing well. I started to realize that I could decide what the metric was and give myself feedback.

Finding the Right Metric

If the metrics you are looking at aren’t useful in optimizing your strategy, stop looking at them.

Sit in the Uncertainty

What does it feel like to sit in uncertainty?

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What does it feel like to sit in uncertainty? Normally, when I get that feeling in my mind and body, I do everything to push it away, avoid it, or fix it. I do not know what is going to happen next. My muscles feel tense, and my body temp rises. It is my reflex to quickly fix or move away from what is happening because I don’t want to feel this way. This is not often an effective strategy. When we rush to fix or avoid as leaders, we can miss opportunities, perspectives, and so much more. What would it look like and feel like to sit in that uncertainty and not try to avoid it? What would that accomplish?

Strategies for Sitting in Uncertainty:

  • Check the facts: This is an effective strategy with its roots in Dialectical Behavior Therapy.

Re-Aim Your Strengths

Aim your strengths so they work for you!

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I can often leverage my strengths to do well in the workplace, yet when things go wrong, I sometimes realize that I have overleveraged my strengths and gone to the shadow side. One of my top 5 strengths in the CliftonStrengths Assessment is Developer. The Developer theme helps me to manage direct reports effectively and invest in their growth. I can see where people have strong skills that will help the team and where they need to keep growing. The Developer’s strength also made me an effective educator in the classroom. When I did not pay attention to my shadow side, ‘Developer’ led me to make mistakes in my career when I leaned in too hard to the muscle I built in this area. At times, I overinvested in people who did not seem as invested in themselves.

Intentional Reflection

Leaders rarely make time for reflection.

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Leaders rarely make time for intentional reflection. It feels like an impossibility to reflect as a leader. Busyness takes over, or at least that’s what we tell ourselves! Completing tasks and work agendas gets in the way of alone time to reflect. 

Reflection is an essential skill for intentional improvement as a leader. If we don’t take time to reflect, we set goals without intention, or we do not set goals at all. Leaders end up playing whack-a-mole as problems arise in their daily work. If we set goals without intention and reflection, they are less likely to be effective and meaningful goals. Much of the essential work is in the reflection before the goal setting. Slotting the time into your calendar is one of the first steps. This is a habit that takes time and practice and needs cultivation and attention.

Enabling Or Supporting?

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Enabling holds people down, and supporting lifts people.

Enabling holds people down, and supporting lifts people. When we lean into enabling rather than supporting as parents, there is no path to independence. When we lean into supporting instead of enabling, we are creating a path to independence. The teacher of my parent coaching course made a clear distinction between enabling and supporting. She defined enabling as doing things for others with no plan for their future independence. Supporting is helping someone with a plan to help them build a specific skill towards independence. 


Enabling is the shadow side of being supportive. If we just repeatedly do things for others with no long-term plan for them to learn or do for themselves, then we are enabling. Supporting is showing, helping, guiding folks towards developing a skill, and eventually doing this skill independently. Supporting is at the core of being a coach.

Poetry and Plumbing

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Essential Elements of an Effective Leader: The Vision and the Execution

Effective leadership requires both poetry and plumbing. According to The Hidden Brain Podcast with host Shankar Vedantan, who speaks to Stanford University’s Huggy Rao about leadership, to discuss how leadership needs both ‘poetry’ and ‘plumbing’ to be successful. Rao states that the poetry in leadership is the vision, and the plumbing is essentially the execution that brings the vision to life.

The Balance: Vision and Execution

In my leadership journey, I have learned that these two elements, poetry and plumbing, vision and execution, must be joined together to be led effectively. In the episode, Rao and Vedantam discuss the infamous Fyre Festival as an example of failed leadership. It was a highly publicized, visionary event that completely collapsed into disaster due to a lack of execution and attention to detail. There was plenty of poetry and vision and a sheer lack of plumbing and execution.

Equanimity and Empathy: A Powerful Pairing

A lotus flower sitting above the mud below.

Photo by Alfonso Betancourt on Unsplash

As a leader and a parent, staying steady in the face of chaos, while also understanding how others feel, is a superpower that I strive to cultivate. This is practicing the powerful pairing of equanimity and empathy. It’s about bringing a steady and stable presence even when the world around you is swirling, while trying to understand what others are going through. Sometimes I am more successful than others.

Equanimity

Equanimity is characterized by the ability to remain calm, composed, open, and non-reactive in the face of challenging or distressing situations.

Positive Psychology

This image of the lotus flower helps me think of equanimity. The lotus flower sits in glorious beauty and yet underneath is mud and roots. It needs all those things to exist. It looks steady and calm above the muddy and murky waters.

Equanimity is not about ignoring the chaos.

Are You Rested?

How do you rest?

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When was the last time you felt rested? What do you do in your daily and weekly life that feels like rest? 

Rest and busyness:

We can’t talk about rest without discussing busyness. Why do we wear busyness proudly like a badge?People seem to love saying how busy they are. Do we say it to make us feel important or valuable? Does busyness show our level of success? Is it some sort of status symbol to look and sound busy? If so, then how do we find the rest that we need and desire? How do we begin to value rest?

What is rest?

Claudia Hammond, author of The Art of Rest, How to Find Respite in the Modern Age,  defines rest as wakeful rest: an activity that leaves you feeling restored and revitalized.. Rest is not sleep but rather a wakeful activity.

Are You Postponing Joy?

How are you getting in the way of feeling joy?

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Are you postponing joy? I had not thought of this concept until a recent group meditation session with my meditation teacher, Gayathri Narayanan. Gayathri introduced me to the idea that I could be postponing joy. I could be putting obstacles or barriers between myself and joyful moments.  So, if I am putting those barriers in, I could also remove them to create less distance between joy and myself. 

Thoughts as Barriers to Joy

I reflected on how I might be delaying joy in my own life. I recently found out I am likely moving again in a year’s time. Of course, I instantly started having thoughts: planning logistics, wondering, worrying. These thoughts led to sleepless nights and bad dreams. This is just what my mind does when I know change is afoot. It’s my routine.

Culture Audit Part 2.5 Off-Boarding Matters

How you say goodbye matters!

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Off- Boarding matters! Saying goodbye to colleagues is an indicator of culture. How do you say goodbye to people in your company, whether they are retiring, resigning, or asked to leave/fired? I have transitioned from a few schools in my career. Some of the schools have had long-held systems and traditions in place for saying goodbye: community gatherings, speeches, gifts, and more. Some places do not, especially when you have been asked to leave. Whether it is your choice or the company’s choice, I think it is important for a person to be able to leave with grace and a sense of closure.

Human Resources or People Operations can play a key role as well as the direct supervisor of the person. Think about how you want people to feel when they are leaving your company. What do you want them to say about their experiences?